Website Support for WordPress, Shopify &amp; Magento

✓ No contracts

✓ White-label ready

✓ Fixed quote upfront

500+

Sites Supported

3×

Platforms Covered

🔧 Bug Fixing

🔍 QA Testing

🛡 Malware Removal

⚡ Speed Optimization

🔄 Maintenance Plans

🏷 White-label

Is Your Website Causing You Problems?

Most website problems do not appear suddenly. They build up quietly — and become urgent at the worst possible time.

Your site is slow

Slow pages hurt your Google rankings and push visitors away before they see your content. Speed issues are common and usually fixable.

Your site was hacked

Malware, redirects, and blacklisted domains can damage your business within hours. Early cleanup matters — delays make it worse.

Something is broken

A form that does not submit. A checkout that fails. A page that throws an error. These issues cost you leads and sales every day they go unfixed.

No maintenance plan

Without regular updates and backups, your website is one bad plugin update away from going offline — and one missed backup away from losing everything.

What We Do

Website Support Services

We offer focused website support services — no bloated packages, no unnecessary extras.

Website Maintenance

Monthly updates, backups, monitoring, and reports for WordPress, Shopify, and Magento.

Website QA Testing

Structured testing with a detailed bug report and screenshots — before launch or after updates.

WordPress Bug Fixing

Plugin conflicts, broken pages, form errors, white screens — diagnosed and fixed properly.

WordPress Malware Removal

We clean infected WordPress sites, remove backdoors, and help secure them against future attacks.

Shopify Support

Theme bugs, app conflicts, checkout issues, and ongoing monthly support for Shopify stores.

Magento Support

Bug fixing, extension conflicts, performance issues, and maintenance for Magento and Adobe Commerce.

Website Speed Optimization

We improve your page load time and help you pass Core Web Vitals — with a before and after report.

White-label Agency Support

We handle the technical work under your brand — your clients never know we are involved.

Get Your Website Health Check — $49

Start With a Website Health Check

Not sure what your website needs? Our Health Check covers the most important areas — performance, security, broken links, mobile usability, forms, and basic SEO issues.

Full QA review of your website
Performance and speed check
Security and malware scan
Broken link and error check
Written report with clear findings and recommended actions

$49 — one-time, no subscription

What Is Included?

Small Businesses

If You Run a Small Business Website

You did not build your website to spend time fixing it. You built it to bring in customers. Vistosys handles the technical side so you can focus on running your business.

Monthly maintenance so the site stays updated, backed up, and monitored
Bug fixes when something breaks — quickly and without jargon
Malware cleanup if the site gets hacked
Speed optimisation to improve Google rankings and visitor experience
A one-time Health Check to find out what needs attention

Web & SEO Agencies

If You Run a Web or SEO Agency

Your clients expect reliable website support. Vistosys works as your behind-the-scenes technical partner — under your brand, within your process, without your clients knowing we are involved.

Monthly maintenance retainers for client sites — delivered under your brand
Pre-launch QA testing before client sites go live
Bug fixing and emergency support for client sites
WordPress malware cleanup
Shopify and Magento support for platforms outside your team’s expertise

Why Businesses and Agencies Work With Us

WordPress, Shopify & Magento

Most support teams specialise in one platform. We cover all three — useful for agencies managing mixed client portfolios.

Plain English Communication

No technical jargon. You get clear updates, honest assessments, and reports you can actually understand.

No Long-term Contracts

Start with a one-time fix or a monthly plan. Cancel anytime. No penalties, no lock-in.

We Work Under Your Brand

White-label support for agencies — we stay invisible, you stay in control of the client relationship.

We Quote Before We Start

We never begin work without showing you what the issue is and what fixing it will cost. No surprises.

Focus on Real Problems

No upsells, no unnecessary extras. You describe the problem, we assess it honestly, we fix it.

How It Works

Getting started is simple. Here is what happens after you contact us.

01

Tell us your problem

Fill in our contact form or send us a message. Tell us what is wrong or what you need.

02

We review your website

We look at your site, identify the issue or scope of work, and ask questions if we need more information.

03

You get a clear quote

We send you a straightforward quote with no hidden fees. No work starts until you approve it.

04

We fix, test, and report

We complete the work, test it before closing, and send you a plain-English summary of what was done.

Health Check Details

What You Get With Every Health Check

A clear, actionable written report delivered in 2–3 business days containing everything you need to know about your site’s current status and problems.

Issue Summary

A comprehensive, high-level overview scoring your website health, loading speed, and core security status.

Detailed Screenshots

Visual proof of responsive design bugs, formatting layout shifts, or console script errors across various devices.

Priority Bug List

A prioritized breakdown of critical, high, and low severity issues, letting you know what needs attention first.

Mobile & Desktop Checks

Responsive layout reviews ensuring compatibility on all major screen widths and mobile orientations.

Forms & Checkout Checks

Verification that checkout sequences, cart adjustments, and contact/lead forms submit successfully without errors.

Fix Recommendations

Clear, step-by-step instructions and pricing estimates on exactly how to resolve every issue we identify.

Simple, Honest Pricing

All plans are month-to-month. No contracts. No setup fees. Cancel anytime.

Basic Maintenance

$99/month

Best for small websites that need the essentials covered.

WordPress, Shopify, or Magento updates
Weekly backups confirmed
Uptime monitoring
Monthly report

Growth Maintenance

$199/month

Best for active websites needing more than just updates.

Everything in Basic
Bug fixes (up to 2 hrs/month)
Speed and performance checks
Priority response time
Monthly report

Business Support

$399/month

Best for businesses needing regular hands-on technical work.

Everything in Growth
Development tasks (up to 5 hrs/month)
QA testing included
Dedicated support
Monthly report

Frequently Asked Questions

What platforms do you support?

We support WordPress, Shopify, Magento, and Adobe Commerce. We also work on WooCommerce and some PHP-based websites. Contact us to check if we can help with your specific platform.

Do I need a monthly plan or can I pay for a one-time fix?

Both are available. You can hire us for a single task or sign up for a monthly maintenance plan. Many clients start with a one-time Health Check and then move to a plan.

How quickly do you respond?

We reply to all enquiries within one business day. Urgent issues — hacked sites, broken checkouts, site downtime — are prioritised and typically receive a faster response.

Do you offer white-label support for agencies?

Yes. We work under your brand, communicate only with you, and your clients are not aware of our involvement. Contact us to discuss how we can work together.

Can I cancel my monthly plan?

Yes. All plans are month-to-month with no long-term contract. You can cancel at any time after the current billing period.

Where do I start if I do not know what my site needs?

Start with a Website Health Check for $49. We review your site and give you a clear written report of what needs attention — with no obligation to continue.

Ready to Sort Out Your Website?

Whether you need a one-time fix, a full site cleanup, or reliable ongoing support — Vistosys is here to help. Start with a $49 Website Health Check or get a free quote for the specific help you need.