Website Support Services
Website Support for WordPress, Shopify & Magento
We help small businesses and agencies fix bugs, test websites, remove malware, improve speed, and manage monthly maintenance.
✓ WordPress, Shopify & Magento specialists
✓ QA testing, bug fixing & malware cleanup
✓ White-label support for agencies
What We Do
Website Support Services
Focused website support services — no bloated packages, no unnecessary extras. Pay for what you actually need.
Website Maintenance
Monthly updates, backups, monitoring, and reports for WordPress, Shopify, and Magento websites.
Website QA Testing
Structured testing with a detailed bug report and screenshots — before launch or after updates.
WordPress Bug Fixing
Plugin conflicts, broken pages, form errors, white screens — diagnosed, fixed, and tested properly.
WordPress Malware Removal
We clean infected WordPress sites, remove backdoors, and help secure them against future attacks.
Shopify Support
Theme bugs, app conflicts, checkout issues, speed review, and monthly support for Shopify stores.
Magento Support
Bug fixing, extension conflicts, performance issues, and maintenance for Magento and Adobe Commerce.
Website Health Check
Complete written review of your site’s performance, security, links, forms, and checkout flow.
White-label Agency Support
We handle the technical work under your brand — your clients never know we are involved.
Start Here
Website Health Check + QA Report
Not sure what your website needs? Our Health Check covers the most important areas — performance, security, broken links, mobile usability, forms, and basic SEO. You receive a clear written report with findings and recommended next steps.
- Full QA review of your website
- Performance and PageSpeed check
- Security and malware scan
- Broken link and 404 check
- Mobile layout and form testing
- Basic SEO check (titles, headings, meta)
- Written report with screenshots and priority list
One-time, no subscription
$49
per website
Delivered within
2–3 business days
No obligation to continue after the report.
Small Businesses
If You Run a Small Business Website
You did not build your website to spend time fixing it. You built it to bring in customers. Vistosys handles the technical side so you can focus on running your business.
- Monthly maintenance so the site stays updated, backed up, and monitored
- Bug fixes when something breaks — quickly and without jargon
- Malware cleanup if the site gets hacked
- Speed optimisation to improve Google rankings and visitor experience
- A one-time Health Check to find out what needs attention
Web & SEO Agencies
If You Run a Web or SEO Agency
Your clients expect reliable website support. Vistosys works as your behind-the-scenes technical partner — under your brand, within your process, without your clients knowing we are involved.
- Monthly maintenance retainers for client sites — delivered under your brand
- Pre-launch QA testing before client sites go live
- Bug fixing and emergency support for client sites
- WordPress malware cleanup
- Shopify and Magento support for platforms outside your team’s expertise
Why Work With Us
Why Businesses and Agencies Work With Vistosys
We are not a large agency with long waiting lists. We are a focused support team that gets work done.
🛠
WordPress, Shopify & Magento
Most support teams specialise in one platform. We cover all three — useful for agencies managing mixed client portfolios.
💬
Plain English Communication
No technical jargon. You get clear updates, honest assessments, and reports you can actually understand and use.
📋
No Long-term Contracts
Start with a one-time fix or a monthly plan. Cancel anytime. No penalties and no lock-in periods.
🏷
We Work Under Your Brand
White-label support for agencies — we stay invisible and you stay in control of the client relationship.
💰
We Quote Before We Start
We never begin work without telling you what the issue is and what fixing it will cost. No surprises on your invoice.
🎯
We Focus on Real Problems
No upsells, no unnecessary extras. You describe the problem, we assess it honestly, and we fix it properly.
Our Process
How It Works
Getting started is simple. Here is what happens after you contact us — no waiting, no confusion.
01
Tell us your problem
Fill in our contact form or send us a message. Tell us what is wrong or what you need. The more detail, the faster we can help.
02
We review your website
We look at your site and identify the issue or scope of work. For complex situations we may ask a few questions first.
03
You get a clear quote
We send you a straightforward quote with no hidden fees. No work starts until you approve it. No surprises on your invoice.
04
We get to work
Once approved, we start work. You get updates along the way for anything that takes more than a few hours to complete.
05
We test before closing
We test the work thoroughly before marking the task complete. If something is not right, we fix it before handing over.
06
We report back
You receive a plain-English summary of what was done. Monthly maintenance clients receive a full written report each month.
Monthly Plans
Simple, Honest Pricing
All plans are month-to-month. No setup fees. No hidden charges. Cancel anytime.
Basic Maintenance
$99/month
Best for small websites that need the essentials covered.
- WordPress, Shopify, or Magento updates
- Weekly backups confirmed
- Uptime monitoring
- Broken link check
- Monthly report
Bug fixes and development not included.
Most Popular
Growth Maintenance
$199/month
Best for active websites that need more than just updates.
- Everything in Basic
- Bug fixes (up to 2 hours/month)
- Speed and performance checks
- Security monitoring
- Priority response time
- Monthly report
Development tasks not included.
Business Support
$399/month
Best for businesses needing regular hands-on technical work each month.
- Everything in Growth
- Development tasks (up to 5 hrs/month)
- QA testing included
- Dedicated support contact
- Faster response time
- Monthly report
Best value for growing businesses.
Not ready for a monthly plan?
Start with a one-time Website Health Check for $49. We review your site and tell you exactly what needs attention — no obligation to continue.
Common Questions
Frequently Asked Questions
Answers to the questions we hear most often. If yours is not here, contact us directly.
What platforms do you support?
Do I need a monthly plan or can I pay for a one-time fix?
How quickly do you respond to enquiries?
Do you take a backup before making changes?
Do you offer white-label support for agencies?
Can I cancel my monthly plan?
Do you work on websites you did not build?
What if the bug or issue comes back after you fix it?
Where do I start if I do not know what is wrong with my site?
Do you provide monthly reports?
Still have a question? We reply within one business day.
From the Blog
Practical Website Help & Guides
-
Modern Web Performance Optimization: A Complete 2026 Guide
A complete guide to real-world web performance optimization beyond PageSpeed scores.
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Advanced WooCommerce Performance Optimization for High-Traffic Stores
How to optimize WooCommerce stores handling thousands of daily visitors.
-
Technical SEO for WordPress: From Crawlability to Structured Data
A developer-focused technical SEO checklist for WordPress websites.
Ready to Sort Out Your Website?
Whether you need a one-time fix, a full site cleanup, or reliable ongoing support — Vistosys is here to help. Start with a $49 Website Health Check or get a free quote for the specific help you need.
No obligation. No long-term contracts. We reply within one business day.